Please read this document carefully before registering or using the 96m platform. By using our services, you agree to comply with all terms and conditions stated herein.
Last updated: 1 January 2026Before diving into the full details, here is a summary of the six core principles in the 96m Terms and Conditions.
Registration is open to individuals aged 18 and above only. Each user is permitted one account, and all information provided must be accurate and up to date.
All transactions are processed through designated payment methods. Minimum and maximum deposit and withdrawal limits apply and must be observed by all members.
All bonuses are subject to clear wagering requirements. Bonus abuse, including using multiple accounts to claim the same bonus, is strictly prohibited.
You are responsible for keeping your account password confidential. 96m will never ask for your password through any communication channel, including live chat or email.
Any attempt at game manipulation, fraud, money laundering, or illegal activity may result in immediate account suspension or termination.
Any disputes must be reported to the 96m support team within 30 days of the incident. The platform's decision is final in all game dispute cases.
Important Note: This Terms & Conditions document constitutes a binding agreement between you as the user and 96m as the platform operator. By registering and using this platform, you automatically agree to all provisions contained in this document. If you do not agree with any part of these terms, please cease using the platform immediately.
These Terms and Conditions govern the relationship between you and 96m regarding your use of all services provided through our platform, including the website, mobile app, and all related communication channels. We encourage you to read this document in full before making any transactions or accepting any bonuses.
If you have any questions or need clarification on these terms, the 96m support team is available via live chat 24 hours a day, 7 days a week.
By accessing or using any part of the 96m platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. This acceptance is effective from the date you first use the platform, register an account, or make any financial transaction through 96m.
These terms apply to all platform users regardless of how they access the platform — whether via web browser, Android or iOS mobile app, or any other device used to access 96m services. Continued use following any amendments to these terms will also be considered acceptance of the latest version.
We recommend saving a copy of this document for your personal reference. Whenever the terms are updated, a notification will be sent to your registered email address.
96m services are available only to individuals who meet the following requirements. Registrations that do not satisfy these criteria may result in account termination and a refund of remaining funds after the review process is complete.
You must be at least 18 years of age at the time of registration. 96m reserves the right to request proof of age at any time, and any account found to belong to an underage user will be terminated immediately without notice.
Each individual is permitted only one active account. Registering multiple accounts using the same name, email address, phone number, or device is strictly prohibited and may result in all associated accounts being permanently suspended.
You must provide accurate, complete, and up-to-date registration information, including your full name, national ID number, date of birth, email address, and phone number. Providing false information may result in account suspension and forfeiture of any accumulated wins.
96m conducts a thorough identity verification (KYC) process to ensure the security of all members. You may be required to submit verification documents such as a copy of your national ID or passport, and proof of residential address before your first withdrawal can be processed.
The 96m platform is intended for users in Malaysia. Users accessing the platform from regions with legal restrictions on online entertainment platforms are solely responsible for ensuring their usage complies with applicable local laws.
96m supports a variety of local payment methods for the convenience of Malaysian members, including bank transfers via Maybank, CIMB, Public Bank, and RHB, as well as e-wallets such as Touch 'n Go eWallet. All transactions are processed in Malaysian Ringgit (MYR).
Reminder: 96m will not process withdrawals to third-party accounts. Your deposited funds must originate from a payment method registered in your own name. Any attempt to withdraw to a third-party account may result in your account being suspended pending investigation.
96m offers a wide range of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, weekly cashback, free spins, and a VIP loyalty program. Each promotion is subject to specific wagering requirements and validity periods.
The general terms applicable to all bonuses on the 96m platform are as follows:
If you are unsure whether a particular action violates promotion terms, please contact the 96m support team before proceeding. It is always better to ask first than to risk bonus cancellation.
All games available on the 96m platform use an independently certified random number generator (RNG) to ensure fairness and transparency in every round. Game results are final and cannot be disputed on the basis of luck or expectation alone.
In the event of a technical failure occurring during an active game session, 96m will assess each situation individually based on system logs. Unsettled bets at the time of the failure will be resolved in accordance with the platform's established technical policy, and decisions made by our technical team are final.
Progressive Wins: Progressive jackpots won by members are valid as long as they are obtained through permitted gameplay. 96m reserves the right to withhold jackpot payouts pending verification of the legitimacy of the win.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. We recommend using a strong password that combines uppercase and lowercase letters, numbers, and special symbols, and changing it regularly.
96m is not liable for any losses arising from the voluntary sharing of login credentials or a user's own negligence in maintaining the security of their account.
The following activities are strictly prohibited on the 96m platform. Any violation may result in permanent account suspension or termination, cancellation of all wins, and legal action where applicable.
96m uses an advanced monitoring system that operates around the clock to detect suspicious activity. Any action deemed to be in breach of these terms will be investigated and immediate action will be taken.
96m reserves the right to suspend or terminate any user account at any time for reasons including but not limited to breaches of these terms, suspected fraudulent activity, or at the user's own request.
If you wish to voluntarily close your account, please contact our support team via live chat. Any valid remaining balance in your account will be returned once the review process is complete, provided no bonuses with outstanding wagering requirements remain active at that time.
In cases of termination due to a breach of terms, 96m reserves the right to withhold any account balance pending the completion of an investigation. 96m's decision in such matters is final and binding.
The 96m platform is provided "as is" and we strive to maintain continuous service availability. However, 96m is not liable for any indirect losses, loss of profits, or service disruptions caused by factors beyond our control, such as internet infrastructure failures, power outages, or third-party interference.
96m's maximum liability to any user in any case shall not exceed the total net deposits made by that user in the 30 days preceding the event giving rise to the claim. This limit applies in all situations except as specifically provided by applicable law.
For any disputes related to wins or transactions, please keep screenshot evidence and transaction reference numbers to support your claim with the 96m support team.
96m reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Material changes will be communicated to registered members via email or in-platform notification at least 7 days before taking effect, except in circumstances requiring immediate action.
It is your responsibility to review these terms periodically. Continued use of the 96m platform after any amendments take effect constitutes implied acceptance of the latest version of these terms.
For any questions regarding these Terms and Conditions, please contact the 96m support team, who are available to assist you at any time.
Contact Us: For enquiries related to these terms, email us at [email protected] or use the in-platform live chat. Our team is fluent in Malay and English and available 24/7.
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